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A call centre for a major long-distance
phone company no longer find that staff
retention is a problem because the operators have
so much fun. |
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Employees and customers of a travel
agency are smiling, laughing and most important, connecting,
because they have learnt to combine playfulness with the customer
service they deliver. (Not coincidentally, sales
have increased like crazy!). |
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Staff of an IT Department inspired
its employees to improve their team
work and in doing so has seen a dramatic reduction
in complaint levels and response times. |
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A car dealership has transformed
itself by getting creative and discovering that one of the secrets
of salesmanship is finding
the joy in making each customer's day. |
Can you imagine a workplace where everyone chooses
to bring energy, passion, and a positive attitude to the job every
day?
Imagine an environment in which staff are truly
connected with their work, colleagues, and customers? ...AND are
able to maintain this whilst dealing with changes in strategy, structure,
roles, work processes, skills and competencies required, standards
and expectations.
BECAUSE IN TODAY'S WORLD, WHILST STAFF ARE COPING
WITH THIS EXTRAORDINARY RANGE OF ISSUES......IT'S BUSINESS AS
USUAL.
Playfullwork
is a development programme that takes into account this range of
issues and works with you to create an environment in which people
like to work - Fun, Energzing and Where They Can Make A Difference.
If you relish the thought of creating an innovative
and accountable work environment where a playful, attentive, and
engaging attitude leads to more energy, enthusiasm, productivity
and creativity, then send us an email at sales@the-learning-playground.com
for more information.
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